top of page

Accessibility Statement

​

​​

Effective Date: 27 July 2025

At Cienna Brooklyn, we are committed to ensuring our website is accessible to all visitors, including individuals with disabilities. We believe that everyone should be able to enjoy a seamless and inclusive online shopping experience, regardless of ability.

​

Our Commitment

We strive to make our website, www.ciennabrooklyn.ca, user-friendly and accessible in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Our goal is to provide an online experience that is easy to navigate, understandable, and usable by the widest possible audience.

​​

​

Accessibility Features

Our website includes (or aims to include) the following features:

  • Clear navigation with consistent structure and headings.

  • Text alternatives for non-text content (e.g., images).

  • Keyboard-friendly navigation.

  • Color contrast that supports readability.

  • Resizable text and content scaling via browser settings.

  • Compatible with most screen readers and assistive technologies.

​

Ongoing Improvements

Accessibility is an ongoing effort. We are continuously working to identify and resolve potential accessibility issues to improve usability for all visitors. We regularly review and update our website content and structure to maintain compliance with evolving standards.

​

Need Assistance?

If you experience any difficulty accessing any part of our website or need help placing an order, we’re here to help!

📧 Email: support@ciennabrooklyn.ca
📞 Phone: [Insert phone number, if applicable]
🕒 We will do our best to respond to accessibility-related inquiries within 1–2 business days.

​

Third-Party Content

Some areas of our website may contain third-party content or links to external websites. While we strive to work with partners who share our commitment to accessibility, we cannot guarantee the accessibility of third-party platforms.

​

Feedback

We welcome your feedback on the accessibility of Cienna Brooklyn’s website. If you have suggestions or encounter barriers, please let us know. Your input helps us improve and serve you better.

bottom of page